Support:
For installer manuals and firmware please log in HERE
To request an Account and Site Login please click HERE
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SWL Downloads |
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| TeamViewer Assistance | Download | Load this on your laptop so our Tech Team can support you remotely. | |
| SWL RMA Form | Download | Download and return this to us with any product returns. An RMA condition. | |
| Provision-ISR | |||
| Provision-ISR Videos | YouTube |
Access Provision-ISR's online video portfolio of 'how to' videos. |
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| Avigilon Information | |||
| ACC7 Upgrade Information | Avigilon Control Center™ 7 Upgrade Guidelines | ||
| Server & Client Info Only | Avigilon | You'll need ACC 6 or 7 Client to view & connect to an Avigilon server. You'll need ACC 6 or 7 Player to view recordered footage without 'Client'. NB: ACC 6 & 7 software can only be accessed via the Avigilon Partner Portal |
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| Partner Portal Access | Avigilon | Register with Avigilon here and gain access to their full Knowledge Base. | |
| 3rd Party Camera Support | Support | Database of compatible cameras. | |
| Integration Information | Integration | Also refer to SWL website for NZ supported integrations or Matt Shelton. | |
| ACC Activation / Deactivation | Avigilon | Activate / ACC 5 & 6 Licences. | |
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Dahua Information |
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| Product Naming Rule | Download | Guide explaining Dahua CCTV camera codes. | |
| Camera Brackets Guide | Download | You'll also find recommended brackets options on the product page. | |
| Camera Re-Set Guide | Download | Comprehensive guide for locating re-set buttons on all IPC cameras. | |
| Smart PSS for PC | Download | End user software Microsoft PC. | |
| Smart PSS for MAC | Link | End user software for Apple MAC for old IOS versions. | |
| Smart PSS for MAC | Download | End user software for Apple MAC. Beta Version Updated 25-11-19 MF | |
| Smart Player for PC | Download | End user software Microsoft PC. | |
| Smart Player for MAC | Download | End user software for Apple MAC. | |